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WHAT PAYMENTS DO YOU ACCEPT?
HOW CAN I CHECK MY ORDER STATUS?
WHAT SHIPPING OPTIONS DO YOU PROVIDE?
WHEN WILL MY ORDER ARRIVE


WHAT PAYMENTS DO YOU ACCEPT?
The following credit cards are accepted at the Steelers Online Store: VISA Mastercard All transactions at Steelers Online Store take place over a secure SSL data encrypted connection noted by the closed padlock in your browser when you proceed to checkout. For your security, your billing name and address must be an exact match to the billing name and address on file with your credit card issuing bank. Any order that does not meet this criteria will be declined.

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HOW CAN I CHECK MY ORDER STATUS?
For a more detailed view of a specific order, click on the corresponding order number. If you were not logged in to your account when you placed your order or you do not have an account, you may check the status of your order by emailing Customer Support at [email protected] . Note: You will receive email confirmations when your order has been received and when it ships.

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WHAT SHIPPING OPTIONS DO YOU PROVIDE?
Based on the item(s) in your order and your shipping address, certain shipping methods will be made available to you at checkout. Orders are shipped the same day if ordered before noon (EST) or next business day, then delivered using one of the following methods: FedEx SmartPost: PLEASE NOTE, THIS SHIPPING METHOD WILL NOT BE AVAILABLE UNTIL AFTER DEC 25th. Residential delivery in 8-10 business days to the contiguous United States, not available for shipments to Alaska and Hawaii. Deliveries are made Monday through Saturday by your USPS postal carrier. This service is available to ship to P.O. Boxes FedEx Home Delivery: Residential delivery in 1-5 business days to the contiguous U.S. 7-10 business days to Alaska and Hawaii. Deliveries are made Tuesday through Saturday, between 9 a.m. and 8 p.m. Orders shipping to Pennsylvania with this method are typically delivered in ONE business day! FedEx 2Day: Delivery in 2 business days to most areas in the contiguous U.S.; 2-3 business days to Alaska and Hawaii. Deliveries are made Monday through Friday by 4:30 p.m. to businesses and by 7 p.m. to residences. Orders placed with this method by noon (EST) on a business day will ship the SAME DAY if the availability of all items in the order are ready to ship. Orders placed after noon (EST) typically leave warehouse the next business day. FedEx Standard Overnight: Delivery the next business day to most U.S. addresses. Not available in all areas of Alaska and Hawaii. Deliveries are made Monday through Friday by 3 p.m. to most address; by 4:30 p.m. to rural areas. Orders placed with this method by noon (EST) on a business day will ship the SAME DAY if the availability of all items in the order are ready to ship. Orders placed after noon (EST) typically leave warehouse the next business day. USPS Express Mail: Delivery to APO and FPO locations in the United States in 4-5 business days. After the package is delivered to the APO or FPO location, it will then be transported to the recipient via military vehicle (if necessary). Once package is in possession of military, delivery time to recipient varies based on destination and circumstances. USPS Express Mail International:Delivery in 10-14 business days to over 190 countries and territories. Delivery time varies based on destination. Please Note: At checkout, you will only be charged applicable shipping and handling fees for shipping the package(s). In addition to this fee, packages are subject to customs clearance charges, including duties, taxes, and brokerage fees, which are to be paid by the recipient upon receipt of his/her package. These charges are levied by the carrier and/or government, and none of these fees are paid to or collected by Sport Collectibles Online Store. If the package is rejected or the charges are refused by the recipient, and as a result Our Online Store is invoiced for the charges incurred, the customer is subject to billing for the charges and may not be refunded for his/her order.

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WHEN WILL MY ORDER ARRIVE
Estimated delivery times for Standard Ground shipping is 7 to 9 days. FedEx Ground delivers Tuesday through Saturday to most residences and Monday through Friday to businesses. All orders ship from our distribution center located throughout the US. Please Note: Due to seasonal volume FedEx does not guarantee delivery times for ground packages placed between December 15th and January 1st. Delivery of 2Day and Overnight orders are no longer guaranteed by FedEx if placed between December 19th and January 1st.

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Last Updated: 20 Oct 2012 15:50:34 PDT home  |  about  |  terms  |  contact
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